In your Login keychain, delete all e-mail address certificates.Type the following into both the Internal server name box and the External server name box: :443 Click on OK. Click on Advanced after your email address, and select Manual configuration. Delete all keychains starting with OC_Ke圜ontainer. On the sign-in page in Skype for Business, click on the gear and then click on Personal.Open Keychain Access from /Applications/Utilities folder.Go to Finder > press Command Shift G > type in /users//documents > navigate to Microsoft User Data > delete the following folders: Microsoft Lync Data and Microsoft Lync History.Logs > Microsoft-Lync-x.log and Microsoft-Lync.log For example Had problems with a user who used the Swedish letters åäö which the Skype for Business app for Iphones could not handle.Keychains > all files beginning with OC_Ke圜ontainer.Go to Finder > press Command Shift G > type in /users//library > delete the following files:.Clear DNS cache: in Command Prompt run ipconfig /flushdns command.If you do not see this folder, check the \Local\Microsoft\Communicator directory. If the user goes directly to the Call page in the RingCentral for Skype for Business app, the user will be allowed to. Make sure you’re in the AppData directory and navigate to\Local\Microsoft\Office\15.0 (or 16.0)\Lync\ for Skype for Business and Lync 2013, or \Local\Microsoft\Office\12.0\Lync\ for Lync 2010. Skype for Business, Lync 2010, Lync 2013 for Windows You cannot search for users in Skype for Business. Your Outlook and Skype for Business integration is not functioning properly.You cannot log in to Skype for Business.Possible reasons why you would want to clear the Skype for Business / Lync cache include: Skype for Business and Lync cache information on Windows or MAC OS X to read information quickly and efficiently.
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